Top up without leaving the sofa

No need to dash to the shops anymore (especially if it’s raining cats and dogs). Just take it easy and top up with the Boost app – anytime, anywhere.

Like the sound of that?

The Boost app. Made for every day.

Topping up couldn’t be easier

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Top up anywhere

The new Boost app lets you top up on the go – and from the sofa – anytime of day. Or you can nip to the shops as usual.

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Forgot your card?

No problem. You don't need to take your Boost payment cards to the shops anymore, because you can also use a barcode in the new app.

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Check on your spending

View your top-up history in the new app and keep tabs on how much you’re spending on energy.

You’re in smart hands

We’re working hard to squeeze every drop of cleverness out of smart meters. But that’s not the only reason having one installed by us is a wise decision.

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We really love smart meters

The government has asked all energy suppliers to replace old meters with smart meters.We're supporting the rollout, bringing PAYG energy to more people helping them manage their energy needs in the future by cutting their carbon emissions.

Already got a smart meter?

Great! Switch your electricity and gas to Boost and you'll be ready to top up with the new Boost app. Any problems and we'll let you know

Our engineers are top-notch

And they’re friendly, too. They’ll expertly install your smart meter, making sure you know how everything works. Once it’s installed, that’s it – there’s no maintenance needed from you.

Questions, questions. And answers.

No – but we offer a useful app to make getting a smart meter from Boost the best choice. You can use it to top up, any place or time.

Smart meters have gone through some serious safety tests. They have to pass a lot of UK and EU regulations before they’re allowed in people’s homes – just like your phone, microwave, TV and so on. Smart meters use radio waves to transmit their data, but all the research says that they’re no more dangerous than a WiFi router. You can find out more about radio waves, here.

Your smart meter tells us how much energy you’re using and if there’s an interruption to your supply. We use this info to:

Spot any problems quickly.
Work more efficiently, to help keep prices low.
Give you advice on lowering your bills.
Improve our customer services.
Improve our products and develop new ones.
Help stop energy theft.
Manage energy supply and demand.

We’ll always ask you if we need to use your information for anything else.

Ofgem also sets out strict regulations and codes of practice, to keep your data private and safe. We use encryption, controlled access and other security, to protect your data, which also covered by the Data Protection Act. In terms of security – your smart meter uses its own protected network to transmit data, rather than the internet. So it’s super secure.

Of course, you can switch whenever you like. The downside is that you might lose some of the smart features listed above if the smart meter isn’t compatible with us. Essentially, it could become like a traditional prepaid meter again – so you’ll be back to regular PAYG. We’ll check if you’ve got a compatible smart meter when you get a quote with us.

The engineer will make a note of how much credit you have during the installation. It usually takes about 5 working days for this to be added to your new smart meter.

You’ll be off-supply for about 20 minutes. When the installation is finished, you can start topping up. If needed, you can go into emergency credit to give you time to top up – just remember that the energy you use during this time will be deducted from your first top-up.

Top up without leaving the sofa

The Boost app. Made for every day.

Topping up couldn’t be easier

Top up anywhere

Forgot your card?

Check on your spending

You’re in smart hands

We really love smart meters

Already got a smart meter?

Our engineers are top-notch

Questions, questions. And answers.

Do I need to be with Boost to get a smart meter?

Are smart meters safe?

What data does Boost take from my smart meter and why?

How is my smart meter data protected?

Can I switch to Boost if I've got a smart meter?

What happens to my credit when I get a new meter?

Will I be disconnected during the installation?