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Help >>Support>> Am I eligible for the Warm Home Discount?

Am I eligible for the Warm Home Discount?


The Warm Home Discount (WHD) Everything you need to know.

Scottish Broader Group Eligibility:

This Warm Home Discount group is especially for people on Free School Meals for children born on or before 1 April 2016

You don’t need to have/receive any other benefits.

This Warm Home Discount group is for people on Pension Credit and not included in “Core Group”

You don’t need to have/receive any other benefits.

This Warm Home Discount group is especially for people on:

  • Income Support

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) receive Severe Disablement Allowance (Income Support only)

  • You (or your partner) receive Industrial Injuries Disablement Benefits

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) have parental responsibility for a child who is

    disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) get a Carers Allowance when caring for someone who resides at the same property

  • You (or your partner) receive the War Disablement Pension

This Warm Home Discount group is especially for people on:

  • Income-based Jobseeker’s Allowance

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) receive Industrial Injuries Disablement Benefits

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) have parental responsibility for a child who is

    disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) get a Carers Allowance when caring for someone who resides at the same property

  • You (or your partner) receive the War Disablement Pension

This Warm Home Discount group is especially for people on:

  • Income Related Employment and Support Allowance (ESA)

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) get a Support or Work Related activity component

  • You (or your partner) receive Industrial Injuries Disablement Benefits

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) have parental responsibility for a child who is disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) get a Carers Allowance when caring for someone who resides at the same property

  • You (or your partner) receive the War Disablement Pension

This Warm Home Discount group is especially for people on:

  • Universal Credit, not in work or self employed

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) receive Industrial Injuries Disablement Benefits

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) have parental responsibility for a child who is disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) receive the War Disablement Pension

  • You (or your partner) get a limited capability for work element (with or without a work related activity element) as part of your Universal Credit

  • You (or your partner) get Housing element of Universal Credit or Housing Benefit

  • You (or partner) get a Council Tax Benefit

This Warm Home Discount group is for people who get Child Tax Credits by virtue of an award, and based on an annual income not exceeding £19,978 (before tax)

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) have parental responsibility for a child who is disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

This Warm Home Discount group is for people who get Universal Credit on an income of between 0 and £1665 in at least one month during the period 01 April 2024 to 31 March 2025

You must also have/receive any of the following:

  • You (or your partner) receive Personal Independence Payment/Adult Disability Payment

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a pensioner premium (all rates)

  • You (or your partner) get a disability premium (all rates)

  • You (or your partner) receive Industrial Injuries Disablement Benefits

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) have parental responsibility for a child who is

    disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) receive the War Disablement Pension

  • You (or your partner) get a limited capability for work element (with or without a work related activity element) as part of your Universal Credit

  • You (or your partner) receive Personal Independence Payment

This Warm Home Discount group is for people who get Contribution based Employment and Support Allowance

You must also have/receive any of the following:

  • You (or your partner) get Housing element of Universal Credit or Housing Benefit

  • You (or your partner) get Council Tax Benefit

This Warm Home Discount group is for people who get Housing Benefit

You must also have/receive any of the following:

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) have parental responsibility for a child who is disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) have parental responsibility for a child aged 18 years or under and in full-time education born on or after 1 April 2006

  • You (or your partner) receive a Disability Premium at any rate

This Warm Home Discount group is for people who have a Gross Annual Household Income (before benefits, tax and deductions) of less than £19,978

You must also have/receive any of the following:

  • You (or your partner) have parental responsibility for a child born on or after 1 April 2019 who usually lives with you

  • You (or your partner) get a Child Disability Living Allowance or Child Disability Payment

  • You (or your partner) have parental responsibility for a child who is

    disabled and get a disabled child premium or a disabled child element as part of your Universal Credit

  • You (or partner) get a Child Tax Credit which includes a disability element for a child born on or after 1 April 2005

  • You (or your partner) receive a Pensioner Premium at any rate

  • You (or your partner) receive a Disability Premium at any rate

How will I know if my application is successful?

We’ll let you know if you qualify within 5 working days of receiving your application. We might need you to send us some photocopies of documents to support your application. We’ll apply the £150 to your meter within 6 weeks of you sending us these. If we don’t need any photocopies, we’ll apply the amount 6 weeks after your application is successful.

What if I don’t agree with your decision?

We can only base our decision on the information you give us. If you think you’ve made a mistake, you can apply again. We may need more supporting evidence if your answers change.

The Scottish “Broader Group” Warm Home Discount is distributed on a first come first serve basis. Ofgem decides the number of rebates we can provide based on our market share.

Does the Warm Home Discount apply to gas?

It’s a discount for your electricity bill. If you’re a dual fuel customer, you can choose to add it to your gas meter balance when you apply.

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